add template variables for 'days_since_last_update' and 'assigned_to'

This commit is contained in:
Marc Michalsky 2021-11-04 17:14:00 +01:00
parent 5f63efebe1
commit c93fc9f959
4 changed files with 18 additions and 5 deletions

View file

@ -1,6 +1,12 @@
Hello {{ author }},
{% if issue.assigned_to is defined %}
Hello {{ issue.assigned_to }},
this ticket wasn't updated for at least {{ time_range }}. We therefore assume that the problem has been solved in the meantime. If the issue persists, please reopen the ticket and give us a brief update on the situation.
this ticket is assigned to you but wasn't updated for at least {{ days_since_last_update }}. We therefore assume that the problem has been solved in the meantime. If the issue persists, please reopen the ticket and give us a brief update on the situation.
{% else %}
Hello {{ issue.author }},
this ticket wasn't updated for at least {{ days_since_last_update }}. We therefore assume that the problem has been solved in the meantime. If the issue persists, please reopen the ticket and give us a brief update on the situation.
{% endif %}
Here is the ticket: {{ url }}
Yours sincerely