✨ add template variables for 'days_since_last_update' and 'assigned_to'
This commit is contained in:
parent
5f63efebe1
commit
c93fc9f959
4 changed files with 18 additions and 5 deletions
|
@ -1,6 +1,12 @@
|
|||
Hello {{ author }},
|
||||
{% if issue.assigned_to is defined %}
|
||||
Hello {{ issue.assigned_to }},
|
||||
|
||||
this ticket wasn't updated for at least {{ time_range }}. We therefore assume that the problem has been solved in the meantime. If the issue persists, please reopen the ticket and give us a brief update on the situation.
|
||||
this ticket is assigned to you but wasn't updated for at least {{ days_since_last_update }}. We therefore assume that the problem has been solved in the meantime. If the issue persists, please reopen the ticket and give us a brief update on the situation.
|
||||
{% else %}
|
||||
Hello {{ issue.author }},
|
||||
|
||||
this ticket wasn't updated for at least {{ days_since_last_update }}. We therefore assume that the problem has been solved in the meantime. If the issue persists, please reopen the ticket and give us a brief update on the situation.
|
||||
{% endif %}
|
||||
Here is the ticket: {{ url }}
|
||||
|
||||
Yours sincerely
|
||||
|
|
Loading…
Add table
Add a link
Reference in a new issue