Marvin

Marvin is a bot for Redmine. He helps you to tidy up your ticket system by nudging and/or closing abandoned tickets.

Configuration

After pulling the repository you have to fulfill the requirements with:

pip3 install -r requirements

Next copy the example files, rename them to .env and config.yaml and fill in the right values.

Configure actions

You can define different actions for the bot to perform.
Below the actions section in the config.yaml you can add your own actions.

actions:

  waiting_for_feedback:
    start_date: "2021-01-01"  # Date from which tickets are to be processed (all tickets from yyyy-mm-dd)
    time_range: "14"  # Number of days that should be exceeded without updates on the ticket
    projects:
      - "IT Tickets"  # List of redmine projects
    status:
      - "Waiting for feedback"  # List of all issue status you want to treat
    close_ticket: true  # Should the ticket be closed after the update?
    template: "close_ticket" # Template for the update massage

  in_revision:
    start_date: "2021-01-01"
    time_range: "14"
    projects:
      - "IT Tickets"
    status:
      - "In revision"
    close_ticket: false
    template: "nudge_ticket"

Usage

To run the script at regular intervals, simply add it to the crontab.

Open crontab

crontab -e

Add entry

30 8 * * * python3 path/to/main.py

This executes the script every day at 8.30 am.